Subscription Renewal Process
How do I approve the renewal?
You should receive a renewal notification email before your account is due to renew. Open the link in the email, click Next, and follow the Final Approval instructions. If you haven't received a renewal notification email, please contact your Success Manager.
What happens after I approve the quote?
After you approve the renewal quote, Xello access is extended for the duration of the new subscription period and an invoice is generated and sent. If you'd like to choose a specific invoice date, please read about Invoicing and Approval.
When will product access be granted?
Your Xello subscription will be extended within 48 hours of approving the renewal quote.