Deactivate an educator account

userXello Admin Xello productAccounts Time2 minutes

Educator accounts are manually added to Xello. Only educators with administrator access can add and deactivate educator accounts.

FYIFYI: To learn more about educator access and permissions, check out Educator permissions.

If you need to deactivate an educator's account from Xello:

  1. In the left menu, click Educators to open the list of all educators.
    Left menu in Xello. Educators is highlighted with cursor hovering over
    Click to enlarge
    Left menu in Xello. Educators is highlighted with cursor hovering over
  2. To the right of the name of the educator you wish to deactivate, click the three dot icon and select Deactivate account.
    noteNote: If you don't have administrator access, you won't see this option.
  3. From the confirmation window, click OK to confirm your choice.

Deactivate multiple educator accounts

If there are multiple educator accounts that you need to deactivate:

  1. In the left menu, click Educators to open the list of all educators.
    Left menu in Xello. Educators is highlighted with cursor hovering over
    Click to enlarge
    Left menu in Xello. Educators is highlighted with cursor hovering over
  2. Check the box beside each educator name whose account you want to deactivate.
  3. Once the educators are selected, from the top of the list, click Deactivate account.
    Click to enlarge
    noteNote: If you don't have administrator access, you won't see this option.
  4. From the confirmation window, click OK to confirm your choice.
TipTip: If you've made a mistake and need to undo a deactivation, for as long as you remain on the page after confirming, you have the option to click Undo on the green confirmation bar at the top of the page. This will undo each deactivation you've just applied.
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