Browser and Network Requirements

userEducator & Xello AdminTime2 minutes

Xello is fully responsive on either a desktop or a device. Just log yourself or your students in through a browser. Whether you're logging in from login.xello.co.uk new tab or using single sign-on (SSO), please ensure you’re using a supported browser and operating system.

To avoid spam filters, make sure xello.co.uk is whitelisted.

Browser requirements

Browser Desktop Tablet Mobile
Chrome latest version + 1 version back Windows Mac Chromebook Android Android* iOS*
Firefox latest version + 1 version back Windows Mac - -
Microsoft Edge latest version + 1 version back Windows Surface -
Safari latest version + 1 version back Mac iPad 4th gen and newer iOS*
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General browser settings

  • JavaScript must be enabled
  • Browser set to check for new versions of pages automatically
  • First party cookies must be enabled
  • Private browsing on Safari must be turned off

Network settings

Network firewalls should include the following on trusted sites:

  • *.xello.world
  • *.careercruising.com
  • cdn-anaca.azureedge.net
  • img-xello.azureedge.net
  • img-anaca.azureedge.net
  • cdn-cc2-anaca.azureedge.net
  • cdn2-anaca.azureedge.net
  • img2-anaca.azureedge.net
  • img2-xello.azureedge.net
  • *.elmah.io
  • *.uploadcare.com
  • *.cloudfront.net
  • *.typekit.net
  • *.blob.core.windows.net
  • *.heapanalytics.com
  • *.ucarecdn.com
  • *.youtube.com
  • *.geonames.net
  • *.wistia.com
  • fast.wistia.net
  • embedwistia-a.akamaihd.net

Network bandwith requirements

Xello is a single page application (SPA), which means that after the browser loads the application, it only makes relatively small requests for data. Once the application is loaded, it will be cached by the browser, and it won't need to be reloaded until the next Xello version is released (typically, once a week.)

As an SPA, Xello makes the greatest demand on the network when it is first loaded by a user, after a new version is released.

If many students are logging in at the same time, and the ISP network is constrained, some may experience a slow startup. To handle these peak times, a bandwidth of 5 Mbps per active student is ideal; 1 Mbps is our minimum recommendation. (1 Mbps per student aligns with the FCC’s minimum recommended bandwidth).

If the number of students that are logging into Xello at a given time of day overloads your ISP capacity, try staggering student login times throughout the day and even encourage students to log on at home.