There are so many passwords online to remember! So if you or your student forget your password to access Xello, you can reset it again through a reset link by email.
Reset Passwords via Email
Reset Student Passwords
If a student doesn't have an email address associated with their Xello account, an educator can reset their password for them.
To reset a student’s password:
- In the search bar located at the top of any page in your educator account, enter the student's name or ID.
- Click on the student's name. The About Student tab of their profile opens.
- Click Options and select Create Temporary Password.
- If the student already has a temporary password and hasn't used it to create their own, it will ask if you're sure you want to reset the password.