3 minutesCheck out invoicing and payment option information below. Read the frequently asked questions about payment forms, invoicing and approval, and the billing cycle.
Acceptable Payment Forms
What forms of payment does Xello accept?
We accept payment by credit card or Bacs.
Credit Card Options
We accept MasterCard or VISA. Please contact our team on +44 (0)1509 381070 who will take your payment details.
Direct Deposit Options
Please email your Bacs remittance advice to accounts@cascaid.co.uk
Invoicing and Approval
When will I be invoiced?
Your account will be invoiced on the date specified on your quote. If a date is not specified, you'll be invoiced on the date the renewal is approved.
If you'd like to approve your renewal quote but don't want to be invoiced right away, you can change your invoice date during the online approval process. Specify an invoice date any time between the current date and up to two weeks beyond the start of the new subscription period.
If you have further questions on your renewal quote, please use the contact name and email referenced on your quote. You can also call +44 (0)1509 381070 for further assistance.
Billing Cycle
Can I change my billing cycle?
To discuss a change to your renewal and billing cycle, please contact your Success Manager or call +44 (0)1509 381070 for further assistance.
