2 minutesCheck out the subscription renewal process and frequently asked questions about adding additional schools or Xello products to your renewal. Learn how to change contact information when necessary.
Subscription Renewal Process
How do I approve the renewal?
What happens after I approve the quote?
After you approve the renewal quote, Xello access is extended for the duration of the new subscription period and an invoice is generated and sent. If you'd like to choose a specific invoice date, please read about Invoicing and Approval.
When will product access be granted?
Your Xello subscription will be extended within 48 hours of approving the renewal quote.
Add Schools or Product to the Renewal
How do I add a school or product to my renewal?
Change Contact Information on the Renewal
How do I change the address or contact information on the renewal order?
