Track an individual transcript

userEducator Xello productXello 6-12 Time2 minutes

You can view and track the progress of requested transcripts you've sent to institutions. View information such as when the request was made, the transcript sent, and whether the institution has received or opened the transcript.

To see the progress of sent transcripts for an individual student:

  1. From your educator account, click Features and select College Planning.
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    • Or, from your dashboard, click the College Planning card.
  2. Next to Transcripts, click Manage.
    College Planning page open with Transcripts tile highlighted
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    College Planning page open with Transcripts tile highlighted
  3. Click the Sent tab to open the student list of transcripts that have been sent.
    Transcripts page in Xello with the Sent tab highlighted
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    Transcripts page in Xello with the Sent tab highlighted
  4. Browse the list or use the search bar directly above the student list to locate the student whose transcript you wish to view. From the right of their name, click the three dot icon and select Track progress.
    • This opens an action box with the student information, and the current point of the transcript’s journey.
    Transcript history for a student displayed. It states which institution the transcript was sent to, when it was requested, when it was sent, and when the transcript was delivered.
    Click to enlarge
    Transcript history for a student displayed. It states which institution the transcript was sent to, when it was requested, when it was sent, and when the transcript was delivered.

Transcript statuses are as follows:

  • Sent: The transcript has been sent via Parchment, email, or another delivery method.
  • Delivered: The transcript has been made available to the recipient.
  • Downloaded: The transcript was downloaded or sent to the institution’s admissions system.
  • Expired: The transcript wasn’t downloaded within the delivery window.

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Additional resources

  • pdfPDF
    PDFStudent quick guide on transcripts

    Quick guide for students on how to request transcripts, create an application tracker and view the progress of their transcript request.

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    Spanish
  • pdfPDF
    PDFSend requested transcripts to institutions

    Use this quick guide to learn how to complete transcript requests from students, including how to import, send, and track the progress of the transcript.

  • open bookXello Academy
    Xello AcademyManaging Transcripts through Xello

    In this course, you'll learn to import and view student transcripts; view and fulfill transcript requests; track their progress; and feel confident in helping students request transcripts in their college application journey.

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  • live webinarRecording
    RecordingCollege Planning Tools in Xello

    Learn how Xello’s suite of College Planning tools can help you empower your US college-bound students stay organized and on track with college research, scholarships, and application tracking.

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