View the list of imported transcripts

userEducator Xello productXello 6-12 Time1 minute

In the Imported tab, you can check in on which students have had their transcript imported into Xello. View who imported them and when. You can also view any errors and troubleshoot if a transcript file was uploaded

To view the list of imported transcripts and their import status:

  1. From your educator account, under Features, click College and select Document center.
    Educator account in Xello. In the left menu, Features is open. The College menu is also open and the cursor is selecting Document center.
    Click to enlarge
    Educator account in Xello. In the left menu, Features is open. The College menu is also open and the cursor is selecting Document center.
  2. The first page you'll land on is the Imported tab.
    • The list will show transcript files that were imported, including those which were incomplete due to an error.
    • You'll be able to view who uploaded the file, when it was imported, what was the type of transcript, how many transcripts were included in the file, and the import status.
    Document center in Xello. The cursor is highlighting the Imported tab.
    Click to enlarge
    Document center in Xello. The cursor is highlighting the Imported tab.
  3. If the status is Incomplete, click (View error) to check out the error message. Examples of errors can include there was a blank page in the upload, or the format of transcript is incorrect, among others. You can try importing a new transcript from the error message.
    Failed transcript import message explaining that the format of the file doesn't match the school format. There is a button to import a new transcript
    Click to enlarge
    Failed transcript import message explaining that the format of the file doesn't match the school format. There is a button to import a new transcript
  4. Click on the file name to view the file that was imported. You'll be able to view the file even if the import status is Incomplete. This might help you troubleshoot why an import file didn't work.

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