Work with Application manager links

To help prioritize your work, and depending on the time of year, or tasks you plan to complete, you can view the list of requests in a variety of ways. The Application manager page makes this easy with quick access to the list of student requests filtered to common use-cases.

Access the Application manager from the college application banner on the dashboard, or by clicking Features, then College and selecting Application manager.

Select one of the three cards at the top of the page to focus on documents that are due in the next 7 days, overdue, or expired. Clicking one of these links will open the list of document requests filtered to the status you chose.

If you want to view the entire list of requests, regardless of upcoming due dates, the point in the application process, or the document type, click View all. This will open the list of all applications by student with outstanding requests. From here you can search, or you can apply filters to narrow the list.

To view student requests by their stage in the application process, select a point on the application timeline: Initial, Mid-year, or Final. This will filter the list of document requests to show only the ones relevant to that stage. Click View requests to see the full list of documents for that period, including transcripts, letters of recommendation, and fee waivers, where applicable.

To view student requests by document type, click the number next to the name of the document type. For example, clicking the number next to Letters of recommendation will show only the requests that require a counselor or teacher recommendation letter or evaluation.

Navigate document requests

Once on the All document requests page, there are ways to narrow or sort the list, or view more information about the student and their request. Here are some actions you can complete:

1. If you clicked one of the filtering links on the Application manager page to view student requests, check out the filters that are automatically applied based on the link you selected. Click the X next to a filter to remove it.
   

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2. To narrow the list further, click Filters. Among other options, you can choose to filter by group, college, requirement (document needed in the application), application status or deadline, inactive students, or a combination of criteria. Once you've selected your filters, click Apply.
   

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   Tip: To filter the list of requests to only those assigned to you, click Filters, then in the Educator field, select your own name.
3. Back on the list, regardless of the filters applied, some of the actions you can complete include: 
   • View the student's profile and their College Planning tab, by clicking their name. You'll be able to view their college application work in Xello, including the applications they're tracking, and admission decisions.
   • Sort the list by clicking on any column title.
   • Use the search bar and search by student name, grade, or student ID.
     

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   • Click the progress wheel to open a side panel where you can view or send the document, and view the history of completed requests for the student. Note: The progress wheel and the content in the side panel also have the filters applied.
     

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Complete Common App requests

When you're selected by a student to send their documents, you'll receive their request via email.

Assign a request to yourself

If the counselor assigned to a request can't complete it, someone else at the same school with administrator access can take it on. This might happen if the student chose the wrong counselor. The name of the person originally assigned to the request will still show as the sender. Counselors with administrator access can also unsubmit forms for someone else.

To manage student requests on behalf of another counselor:

1. From your educator account, under Features, click College and select Application manager.
   

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   • Or, from your dashboard, click the College applications banner.
2. In the relevant Document requests tile (Initial, Mid-year, or Final), click the number next to Transcripts. This will open the list of incomplete document requests that include the type you selected.
   

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3. Locate the student and click the progress wheel to open a side panel with the student's requests.
4. A banner will indicate that the educator the request is assigned to needs to create their Common App profile before managing requests. In the link above the banner, click Assign to me.
   

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5. The request will immediately be assigned to you. You'll be able to complete the request as outlined above. The history will show your name as having completed the tasks.

Unsubmit a Common App form

If a mistake was made while filling out a Common App form, you have two options: 

1. You can correct the errors by completing an Optional report.
2. If the college hasn't downloaded it yet, you can unsubmit the form, edit it, and resend it.

To unsubmit a Common App form:

1. From your educator account, under Features, click College and select Application manager.
   

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   • Or, from your dashboard, click the College applications banner.
2. Click View all to open the full list of document requests.
   

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3. Use the search bar directly above the student list to locate the student.
   

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4. Click the student's progress wheel to open a side panel with their requests.
5. In the History section, next to the request, click the three-dot icon and select Unsubmit form.
   

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   • The form cannot be unsubmitted if the college has already saved it. If this is the case, a notice will pop up letting you know.
   • If the form you're unsubmitting is dependent on other forms, those will need to be unsubmitted as well. A notice will pop up for you to select and Unsubmit the other forms. Once you've selected them all, click Done.
6. To confirm the original submission dates will be deleted and the form removed from Common App, click Unsubmit.
7. To complete and resend the form to Common App, follow the steps above under Manage your Common App request.

Additional resources