Manage Student Common App Requests
userEducator Xello productXello 6-12 Time6 minutes

Common App has teamed up with Xello to make supporting your students with their college applications easier. Students send requests to educators to send college application documents. For the colleges that work with Common App, counselors fill out and send the necessary forms from Xello.

FYIFYI: To manage student requests, you first need to set up your counselor account. For help, check out Set Up a Counselor Profile for Common App.

Every student request includes a School Report that must be completed first. The remaining forms will vary for students depending on the requirements of the colleges they're applying to.

In this article

Manage Your Common App Requests

When you're selected by a student to send their documents, you'll receive their request via email. Use the email to sign in to Xello, and fill out and send the forms.

To manage your students’ Common App requests:

  1. From the student email request you received, click Sign In to access your Xello account.
    noteNote: If you use single sign-on (SSO) at your school, access your Xello account as you normally would.
  2. Once you've logged in, you’ll land on the list of student requests.
    • Quickly view the status of the forms to see which are in progress, and which have been sent to the college.
    • View which forms are tagged as Required and which are Optional. This tag is determined by Common App and is dependent on the admission requirements of the colleges to which the student is applying. For a form to be required, it has to be required by only one of the institutions the student is applying to.
  3. Next to the student’s name whose documents you’re going to send, click Review.
    • This opens a brief overview of the forms to fill out, and the colleges the student is planning to apply to.
  4. Click Complete Form to open and fill out the form.
    • Each form will only need to be filled out once and will be applied to any current and future schools the student adds.
  5. Once the form is completed, click Done to return to the student's list of forms and colleges.
    • noteNote: for the Final Report, you or another counselor can add the student's transcript at a later date by clicking Save. The Final Report cannot be sent to the institution until the student's transcript has been added.
    • Click Edit to resume an incomplete form or make changes.
  6. To send the completed document to the college, click Send.
    • The status next to the form will indicate success.

Watch the video below for a quick explanation on how to set up a counselor profile and complete student Common App requests.

Common App Integration for Counselors 2:19
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Manage Requests on Behalf of a Counselor

If an assigned counselor is unable to complete and send the necessary forms for a student, someone at the same school with Administrator access can complete and send the forms on their behalf. The original requestee's name will still show as the sender.

noteNote: Only those with administrator access can create or make these changes. To learn more about educator access and permissions, read the article on Educator Permissions.

To manage student requests on behalf of another counselor:

  1. From your Educator Account, under Features, click College Planning and select Common App.
    Click to enlarge
  2. From the All My Requests dropdown, click Other Counselor Requests.
  3. If the other counselor has already set up their counselor profile, follow the same steps as above, starting at step 3.
  4. If the other counselor has not set up their counselor profile, click Assign to Me.
  5. Click the Other Counselor Requests dropdown and select All My Requests to find the forms you've just assigned to yourself.
  6. Follow the same steps as above, starting at step 3.
TipTip: Track who was the last person to update the forms by clicking Review on the student request.

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Additional Resources

  • pdfPDF
    PDFCommon App Guide
  • pdfPDF
    PDFStudent Guide for Common App and Xello
  • live webinarRecorded WEbinar
    Recorded WebinarXello and Common App 101
  • short videoShort Video
    Short VideoLinking Your Common App to Xello

    A student-facing video covering how students link their Common App account with Xello (also available in Spanish).

  • short videoShort Video
    Short VideoRequesting Your Documents for Common App

    A student-facing short video that walks through how to request documents for Common App in Xello (also available in Spanish).

  • pdfShort Video
    Short VideoXello's Common App Integration for Counselors

    A short video to walk counselors through how to integrate and begin completing tasks for Common App in Xello.

  • pdfShort Video
    Short VideoCommon App Teacher Recommender Through Xello

    A quick overview of how teachers complete teacher evaluations for students applying to Common App colleges.